Service

Payment workflows

Secure payment workflows facilitated through a licensed third-party payment provider - structured collections and payments with verification controls and traceable records.

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Critical: CaEFT does not receive, hold or pool client funds. Payment execution is facilitated by Sanlam Multi Data, a licensed third-party payment provider, in accordance with the applicable provider terms and the Web Portal Services Agreement.

Limits (e.g. up to 15 collections and 15 payments per client file, up to R5 million per transaction) are subject to applicable service terms and must be contractually supportable.

Key elements

Move instructions inside the matter workflow

Keep payment activity tied to the file so approvals and history remain traceable and less exposed to email fraud.

Structured collections and payments

Provider-facilitated payment execution with verification controls - reducing reliance on unsecured email threads for banking details.

  • Collections and disbursement support per matter
  • Traceable activity linked to files
  • Transaction limits per service terms
Trust & client account activity
Reference Client file Type Amount Status
COL-9021 Smith / Bond Collection R 125,000 Cleared
PAY-4410 NDA / Acme Payment R 48,200 Pending
PAY-4411 Estate / Jones Payment R 310,000 Approved
Approval flow
Authoriser Audit
Step Owner Status
Payment created Staff Done
Bank verified System Done
Approval Authoriser Pending

Reduce operational fraud risk

Keep payment instructions and approvals within controlled workflows rather than unsecured channels.

  • Clear approval traceability
  • Client file-linked history
  • Contractual safeguards subject to agreements

Traceable history

See collections and disbursements alongside the matter so the team can answer what happened with context.

  • Client file-linked transactions
  • Audit context
  • See also payment provider notice
Transaction log
Client file MAT-204 Recorded
Event By When
Collection cleared System Today
Payment approved Authoriser Today
Payment dispatched System Today

See payment workflows in context

Book a walkthrough to see how CaEFT structures payment workflows within each client file.

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